El Paso Realty (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you opt in to receive SMS messages from us. By subscribing to our SMS communications, you consent to the practices described in this policy.
- Information We Collect
When you opt in to receive SMS messages from us, we may collect the following information:
- Your mobile phone number
- Your first and last name (if provided)
- Information you provide in SMS replies (such as survey responses or service requests)
- Metadata such as the date, time, and frequency of your interactions
We do not share your personal information with third parties for unrelated marketing purposes.
- How We Use Your Information
We use the information collected to:
- Send you SMS messages regarding promotions, updates, reminders, or alerts you have opted into
- Respond to your inquiries and requests
- Improve our services and tailor communications to your preferences
- Comply with legal obligations, including TCPA and TCR requirements
- Consent & Opt-In
By providing your mobile number, you consent to receive SMS messages from El Paso Realty. Consent is required before we send any marketing messages.
You acknowledge that:
- Message frequency may vary
- Standard messaging and data rates may apply
- You can revoke your consent at any time
- Opt-Out / Stop Messages
You may opt out of receiving SMS messages at any time by:
- Replying STOP to any SMS message
- Following the instructions provided in the message
- Contacting us directly at [contact email/phone number]
After opting out, we may send a final confirmation message to confirm your removal from our SMS list.
- Security
We implement reasonable technical, administrative, and physical safeguards to protect your information from unauthorized access, disclosure, alteration, or destruction.
- Third-Party Services
We may use third-party service providers (such as SMS platforms) to send messages on our behalf. These providers are contractually obligated to protect your information and use it only for purposes necessary to deliver our services.
- Legal Compliance
Our SMS practices comply with:
The Telephone Consumer Protection Act (TCPA)
The Campaign Registry (TCR) guidelines for SMS marketing
We will not send unsolicited messages, and we maintain records of consent as required by law.
- Changes to This Policy
We may update this Privacy Policy from time to time. Updated policies will be posted on this page. Continued use of our SMS services constitutes acceptance of any changes.
- Contact Us
If you have questions or concerns about this Privacy Policy or our SMS practices, please contact us at:
Email: info@elpasorealtyco.com
Phone: 915-312-0449
Address: 4600 Alabama St, El Paso, TX 79930